Research

My published research focuses on how organizations recognize, absorb, and mismanage the risks that generative AI introduces. It is the empirical background to my current interest in what AI does to labor markets and to the agencies that regulate them.

Publications

2026
Organizational GenAI Culture: Catalysts and Constraints for Crisis Readiness
Journal of Contingencies and Crisis Management. With B. N. Shivers, K. Kirkpatrick, L. Flaker, Y. Wang, Y. Jin, A. Anton, S. Ravazzani, W. T. Coombs, and T. G. van der Meer.
Interviews with 11 communication experts finding that readiness for generative AI is mainly a cultural condition — leadership, training, ethical standards, psychological safety — rather than a technical one. DOI
2026
Building a Culture of READINESS: Preventing and Mitigating Risks Associated with AI in Corporate Crisis Management
Chapter in AI in Corporate Communication, Routledge. With N. Song and Y. Jin. Forthcoming.
2026
How a CEO's Expressed Humility Impacts Investors' Responses to Organizational Crisis Communication Efforts
International Journal of Strategic Communication. With J. Graffeo, Y. Jin, L. Flaker, N. Song, and K. Kirkpatrick. Under review.
2025
Management of AI-Triggered Organizational Threats from Communication Practitioners' Perspective
Journal of Contingencies and Crisis Management. With W. Zhao, M. Berndt-Goke, and Y. Jin.
Survey of 407 U.S. communication professionals on AI-related ethical threats — misinformation, bias, transparency, privacy, copyright — and on practitioners' reluctance to disclose their own AI use to clients. DOI
2025
Seeking Social Change from the Inside Out: A Cross-Country Study on Employee Activism
Journal of Communication Management. With S. Ravazzani, Y. Jin, S. Conti, S. Robinson, and A. Mazzei.
Twenty interviews with corporate communications directors in Italy and the United States on how employee activism takes shape inside firms, and on the mediating role of employee resource groups and unions. DOI
2024
Trends in the Foreign Private Issuer Population 2003–2023: A Descriptive Analysis of Issuers Filing Annual Reports on Form 20-F
U.S. Securities and Exchange Commission, Division of Economic and Risk Analysis. By E. Avila and M. Nilsson; I am credited for research assistance.
Descriptive analysis of the foreign private issuers filing Form 20-F between 2003 and 2023; informed SEC rulemaking on FPI disclosure obligations. White paper

Presentations

2026
READINESS for an Economic Downturn: Building Legislative Crisis Management Capacity
UGA CURO Symposium and SPIA Undergraduate Research Colloquium, Athens, GA; Georgia State Capitol, Atlanta, GA. Sole author.
2025
A Behavioral Economics Approach to Strategic Decision-Making in Crisis Management
UGA CURO Symposium, Athens, GA. Sole author.
2024–25
Management of AI-Triggered Organizational Threats from Communication Practitioners' Perspective
UGA CURO Symposium, Athens, GA; IPRRC, Orlando, FL. With W. Zhao, M. Berndt-Goke, and Y. Jin.
2024
Optimizing the Timing of Inoculation Messages to Enhance Resistance Against Podcast Misinformation
Kentucky Conference on Health Communication, Lexington, KY. With L. W. Norris, I. Singh, and Y. Jin.
2023–24
Seeking Social Change from the Inside Out: A Cross-Country Study on Employee Activism
ICA Preconference, Sydney, Australia; 7th International Crisis Communication Conference, Gothenburg, Sweden. With S. Ravazzani, Y. Jin, S. Conti, S. Robinson, and A. Mazzei.